Goods returned for repair will be assessed and/or repaired within a reasonable time. If any goods cannot be easily returned to us due to their size, the fault or because they have been affixed or installed in your premises, please contact us and we will arrange an inspection to assess the goods. Goods must be returned within a reasonable time. This may include inspecting the goods, arranging for the goods to be repaired, or providing you with a replacement. You may visit Len Wallis Audio and a staff member will assist you with any return or repair. Where Len Wallis Audio considers the goods to have breached a consumer guarantee, any shipping costs to return the goods to Len Wallis Audio will be at our cost. Refunds will be normally be processed within five (5) days. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals. Len Wallis Audio will arrange to have the damaged goods returned and either arrange for a replacement of the goods or refund the price to you. If any goods arrive damaged, please contact us as soon as possible. Any item that is returned for reason of change of mind more than 14 days after delivery or purchase from the store.Ĭonsumer Guarantees and Your Rights under the Australian Consumer Law.Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

There are certain situations where only partial refunds are granted (if applicable).Please do not send your purchase back to the original manufacturer.

We require a receipt or proof of purchase.

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